If for any reason you need to return an item, please email us at info(at)digedesigns.com identifying the reason for the return. Items may be returned within 14 days commencing from the day of receipt of the goods providing they are returned in their original condition and packaging.
Extended Christmas Returns Policy
All orders placed between 24th November and 24th December 2019 can be returned or exchanged until 15th January 2020.
Personalized items cannot be returned unless faulty.
Please note that if you are returning a product then you will have to pay the return shipping cost including any tax and duties payable outside of Denmark, unless Dige Designs delivered a wrong, damaged or defect product to you. Make sure to send returns carefully wrapped up and to have detailed tracking information. Once we have received your returned item(s), we will process it and reimburse you within 14 days from when we receive the goods back using the same means of payment as you used for the initial transaction.
All returns should be sent to:
Lyneborggade 23, 2th